Customer Grand Tournament 2020 will be the fourth edition of the tournament, this time the tournament will crown the winner as the most popular/voted character of the wiki.
The tournament will have 4 Stages: 3 Group Stages and 1 Play-offs Stage. The 32 contestants with the best score for the tournament ranking will participate starting at the second stage while the rest 64 will start on the first stage. Both stages will have the same number of contestants.
The 64 contestants of this stage will be divided on the traditional format of 16 groups of 4 contestants, to make the groups the contestants will be divided on 4 pots of 16 contestants for the draw, the best 16 of the ranking for the tournament will be on the Pot 1, the next best 16 will be on the Pot 2, the next 16 will be on the Pot 3 and the last 16 will be on the Pot 4. The groups will maked drawing the pots and getting one customer per pot on each group. Once the daw was maked the groups are ready for the tournament.
The stage will count the traditional group format of round-robbin (all vs. all) getting 3 rounds on this stage, once finished the 3 rounds, the best 2 customers per group will qualify for the second stage.
The best 32 customers of the tournament ranking and the 32 qualified from the Frist Stage will participate at this stage, this stage will have the same format like the First Stage: 16 groups of 4 customers, the draw will be made with 4 Pots, but this time the Pots 1 and 2 will be for the debutants at this round while the Pots 3 and 4 will be for the qualifieds from the first stage, getting the best of them on the Pots 1 and 3 respectevely and the rest on the Pots 2 and 4. Once the daw was maked the groups are ready for the tournament.
The stage will count with the same traditional format like the first stage, and the best 2 customers per group will qualify for the third stage.
The 32 customers qualified from the second stage will participate this stage, now the contestants will be divided on 8 groups of 4 customers, but having the same number of rounds. The draw will have also 4 Pots, begin the best on the Pot 1 to the worst on the Pot 4. Once the daw was maked the groups are ready for the tournament.
The stage also will count with the same traditional format like the first and second stage, and the best 2 customers per group will qualify for the fourth stage.
The 16 customers qualified from the third stage will participate this stage, for this stage the format will change, this time will count with a traditional format of play-offs of direct elimination, this means who all customers will be asigned against other customers and after the round end the loser will be eliminated and the winner will continue.
The stage will start at the eighterfinals, counting with a quarterfinals, semifinals and the final. On the eighterfinals the customers will be faced against a character from another group, being paired in the following way, each match is numbered from 1 to 8.
M1: 1° A2 vs. 2° B2
M2: 1° C2 vs. 2° D2
M3: 1° E2 vs. 2° F2
M4: 1° G2 vs. 2° H2
M5: 1° B2 vs. 2° A2
M6: 1° D2 vs. 2° C2
M7: 1° F2 vs. 2° E2
M8: 1° H2 vs. 2° G2
In the quarterfinals the matches will be between the winners of Match 1 vs. Match 2, M3 vs. M4, M5 vs. M6 and M7 vs. M8 In the semifinals they will be among the winners of the first two previous matches and the last two between them, the winners advance to the Final, and the winner is consecrated the winner of the Customer Grand Tournament 2020.